Turn Guest Feedback Into
Better Decisions
Metolius connects customer feedback directly to your operational and revenue data, giving operators a clear understanding of how business decisions impact the guest experience.
See what customers are saying, how they’re behaving, and where sentiment aligns — or conflicts — with booking patterns, spending, and utilization.
No disconnected surveys. No anecdotal decisions. Just feedback with context.
Cloud Connect: Customer Feedback
Understand What Guests Say And How They Act
When customer feedback is connected to Metolius, survey responses and reviews become part of a complete performance picture.
Analyze guest sentiment alongside tee sheet activity, POS transactions, pricing changes, and operational decisions. Understand how changes to pricing, policies, pace of play, food & beverage, or event execution impact both customer satisfaction and real behavior.
Metolius helps operators move beyond scores and comments to identify patterns, trends, and actionable insight.
Survey Performance & Sentiment
Track satisfaction scores, Net Promoter Score (NPS), and key survey responses over time.
Operational Impact Analysis
Understand how changes to pricing, rules, staffing, or amenities affect guest sentiment and behavior.
Event & Experience Feedback
Analyze feedback from weddings, outings, tournaments, and special events separately from daily play.
Competitive Review Context
Monitor Google and TripAdvisor reviews and compare performance against selected competitors.
Accurate Insights. Every Day.
Automated Data Sync
Metolius securely pulls customer feedback data through protected connections and standardized inputs. Survey and review data is mapped alongside your operational systems and refreshed automatically — delivering reliable insight without manual collection or analysis.
Core Benefits
What You'll Gain
Clear, daily insights that help you understand performance and make smarter operational decisions across your course.
Frequently Asked Questions
We're here to answer all your questions
Metolius helps golf courses and clubs turn customer feedback into actionable insight by connecting it to the rest of their business data.
Survey platforms, Google Forms, Google My Business, TripAdvisor, and additional sources via custom integration.
Yes. Feedback can be segmented by daily play, events, outings, weddings, and other experiences.
Yes. Customer Satisfaction Scores and Net Promoter Score are supported and tracked over time.
Yes. Competitive review benchmarking is available for supported platforms.
Yes. Notifications can be configured when thresholds or conditions are met.
Start Today
Ready to get started?
600+ Golf Courses Already Growing with Metolius
Metolius powers smarter decisions for golf courses and private clubs through unified data, automated reporting, and measurable marketing results. See how our connected analytics platform can help your team grow.